Terms & Services
Last updated: 2 November 2026
Welcome to MUSIVEO.
These Terms of Service (“Terms”) govern your access to and use of MUSIVEO, including the website, web application, Progressive Web App (PWA), Android application, AI tools, creator features, community features and related services.
Please read these Terms carefully.
By creating an account, purchasing credits or a membership, uploading or publishing content, or otherwise using MUSIVEO, you agree to these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not use MUSIVEO.
Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.
1. About MUSIVEO
MUSIVEO is an online music, video, creator, community and artificial-intelligence platform available through musiveo.com.
MUSIVEO is currently an unincorporated online service operated from the Netherlands.
MUSIVEO allows users to perform activities including:
Discovering music and videos;
Uploading music and video;
Publishing creator content;
Embedding or importing content from supported external services;
Creating playlists;
Following creators;
Liking and interacting with content;
Using AI music generation;
Using AI image and video generation;
Using AI assistant functionality;
Processing audio, images or video;
Connecting supported external creator accounts;
Viewing creator statistics;
Purchasing credits;
Purchasing memberships;
Downloading content where permitted;
Using other creative tools made available through the platform.
Features may change, be added or be removed over time.
2. Eligibility and Accounts
You must be legally capable of agreeing to these Terms.
You must normally be at least 16 years old to create and independently operate a MUSIVEO account.
If applicable law permits a younger person to use MUSIVEO with parental or guardian consent, the parent or guardian is responsible for reviewing and accepting these Terms and supervising use of the account.
You are responsible for:
Providing accurate account information;
Keeping your login credentials secure;
Activity performed through your account;
Keeping your email address accessible and current;
Informing MUSIVEO if you believe your account has been compromised.
You may not:
Impersonate another person;
Create an account using another person’s identity without permission;
Sell or transfer your account without permission;
Use another user’s account without authorization;
Circumvent an account suspension or restriction.
MUSIVEO may require reasonable verification where necessary to protect an account, investigate abuse or operate particular creator features.
3. Free and Paid Services
Some MUSIVEO features are available for free.
Other features may require:
Credits;
A Premium membership;
An Artist or Creator membership;
Another paid plan;
A one-time purchase.
The features, credit amounts, prices and benefits applicable to a purchase are those displayed when the purchase is made.
MUSIVEO may introduce, remove or modify plans and features.
Changes to an existing paid subscription will be handled in accordance with applicable consumer law and these Terms.
4. User Content
“User Content” means material that a user uploads, publishes, submits, imports or otherwise makes available through MUSIVEO.
This can include:
Music;
Sound recordings;
Musical compositions;
MP3 files;
Videos;
MP4 files;
Images;
Artwork;
Lyrics;
Text;
Comments;
Titles;
Artist names;
Descriptions;
Metadata;
Playlists;
Profile information;
Links;
AI prompts;
Other material.
You remain responsible for your User Content.
MUSIVEO does not claim ownership of User Content merely because you upload or publish it through MUSIVEO.
5. Rights You Must Have Before Uploading Content
You may upload or publish content only when you have the legal right to do so.
By uploading or publishing User Content, you confirm that you own the necessary rights or have obtained all permissions, licenses and authorizations necessary for MUSIVEO to host and make that content available according to the settings you choose.
For music, this can include separate rights relating to:
The sound recording or master;
The underlying musical composition;
Lyrics;
Performances;
Samples;
Beats;
Artwork;
Photographs;
Producer rights;
Publisher rights;
Other copyrighted or neighbouring-right material.
Owning an MP3, purchasing a song, subscribing to a streaming service, downloading a track or possessing a copy of a recording does not by itself give you permission to upload or redistribute it.
6. Remixes, Covers and Samples
Additional rights may be required when uploading:
Remixes;
Covers;
Mashups;
Edits;
DJ mixes;
Sample-based music;
Reworks;
Derivative recordings;
Material incorporating another person’s voice or performance.
You are responsible for obtaining any permissions required for your particular use.
MUSIVEO does not automatically obtain publishing, master, sample or derivative-work permissions on your behalf simply because the platform allows you to upload the content.
7. User-Supplied Artist Names and Metadata
Titles, artist names, credits, descriptions, genres, tags and other metadata supplied by users are generally provided by those users.
The appearance of an artist’s name, record-label name, company name, trademark or other attribution on a MUSIVEO page does not by itself mean that:
The artist uploaded the content;
The artist approved the content;
MUSIVEO authenticated the attribution;
The artist or label owns the uploaded recording;
A license exists;
A royalty relationship exists;
MUSIVEO has verified the rights represented by the metadata.
MUSIVEO may correct, remove or restrict misleading metadata where appropriate.
8. License You Give MUSIVEO
To operate the platform, MUSIVEO needs permission to technically use content that you submit.
When you upload or publish User Content, you grant MUSIVEO a non-exclusive, worldwide, royalty-free license to:
Host;
Store;
Reproduce;
Transcode;
Encode;
Stream;
Display;
Perform or communicate the content through the platform;
Generate previews, thumbnails or technical copies;
Adapt the content where technically necessary for different devices or formats;
Include the content in search, recommendations, charts, feeds and playlists;
Promote your publicly published content and MUSIVEO.
This license is limited to operating, providing, improving and promoting MUSIVEO and the User Content you choose to make available through it.
You do not transfer ownership of your User Content to MUSIVEO.
Where you delete User Content, this license normally ends when the content is removed from active MUSIVEO systems, except where:
Copies remain temporarily in backups;
Retention is required by law;
The content must be preserved in connection with a dispute, rights inquiry or investigation;
The content has already been shared through functionality that cannot reasonably be reversed.
9. Public Content
Content you choose to publish publicly can be viewed by other people and may be indexed by search engines.
Public information can include:
Username;
Artist name;
Profile information;
Music;
Video;
Images;
Titles;
Descriptions;
Comments;
Followers;
Likes;
Playlists;
Statistics.
You should not publish information that you intend to keep confidential.
10. Downloads
Certain memberships or features may allow users to download content.
The existence of a download button does not automatically grant copyright or commercial-use rights in the downloaded material.
You remain responsible for determining whether you are legally permitted to:
Reproduce;
Redistribute;
Sample;
Remix;
Publish;
Perform;
Monetize;
Commercially exploit
any downloaded content.
MUSIVEO does not grant rights belonging to another user, artist, publisher, label or other rightsholder unless explicitly stated.
11. Verified and Creator Badges
MUSIVEO may display verification, creator, membership or connected-platform badges.
Unless explicitly stated otherwise, such a badge indicates a MUSIVEO account status, membership status or connected-account status.
A badge does not by itself certify:
Legal identity;
Copyright ownership;
Trademark ownership;
Record-label affiliation;
Publishing rights;
Ownership of particular recordings;
Authority to represent another person.
12. External Media and Streaming Services
MUSIVEO can allow users to add or display content from third-party services such as:
YouTube;
YouTube Music;
YouTube Shorts;
SoundCloud;
Spotify;
Twitch;
TikTok;
Mixcloud;
Vimeo;
HearThis;
Radio streams;
Other supported providers.
Where external content is embedded, linked or streamed, the content may continue to be hosted and delivered by the external provider.
Use of that content is also subject to the terms and policies of the relevant provider.
MUSIVEO does not acquire ownership of externally hosted media merely because it appears through the MUSIVEO interface.
13. AI Tools
MUSIVEO provides access to artificial-intelligence tools that may include:
Music generation;
Lyrics generation;
Image generation;
Video generation;
AI chat or assistant functionality;
Stem separation;
Audio processing;
Image editing;
Video editing;
Background removal;
Other creative tools.
These tools may rely on external AI providers including Suno, OpenAI, xAI/Grok and other providers.
AI services can change over time.
14. AI Inputs
You are responsible for anything you submit to an AI tool.
You must have the necessary rights to submit:
Audio;
Music;
Lyrics;
Images;
Videos;
Voices;
Recordings;
Text;
Reference files;
Other protected material.
You may not use MUSIVEO AI tools to unlawfully reproduce or exploit copyrighted content.
You must not use another person’s voice, likeness, performance or other protected characteristics where doing so would violate that person’s rights or applicable law.
Provider-specific restrictions may also apply.
15. AI-Generated Content
AI-generated content may be unpredictable.
MUSIVEO does not guarantee that generated content will:
Be unique;
Be copyrightable;
Be free from similarities to third-party material;
Be suitable for commercial use;
Meet a particular creative expectation;
Be factually accurate;
Be accepted by a distributor, streaming platform or other service.
Different users may receive identical or similar AI-generated output.
The legal protection available for AI-generated material can differ by country and by how the content was created.
16. Commercial Use of AI Output
Some AI features may allow commercial use of eligible generated output.
Where commercial-use rights are offered for a particular AI feature, those rights are subject to:
The conditions displayed for that feature;
The terms applicable to the underlying AI provider;
Your compliance with these Terms;
Your legal rights in any material used as input;
Applicable copyright and other laws.
A right to commercially use AI-generated output does not necessarily mean that copyright protection exists in that output.
It also does not give you rights in third-party lyrics, samples, recordings, trademarks, voices, images or other material that you did not have permission to use.
MUSIVEO does not guarantee exclusivity in AI-generated output.
17. Third-Party AI Provider Terms
Some MUSIVEO functionality depends on third-party services.
Your use of those features may therefore also be affected by the provider’s:
Terms of service;
Usage rules;
Content policies;
Copyright rules;
Availability;
Technical restrictions.
MUSIVEO cannot grant rights greater than those available through the relevant service or under applicable law.
Third-party providers may change their models, restrictions, pricing or policies.
Where such a change materially affects a MUSIVEO feature, MUSIVEO may modify or discontinue that feature.
18. Temporary AI File Storage
Certain generated music and video files are normally stored for up to 15 days.
You are responsible for downloading or publishing files you wish to retain before temporary storage expires.
Generation metadata and other account information may remain available after the generated media file itself is removed.
Published content may be retained according to the rules applicable to User Content rather than temporary AI storage.
MUSIVEO is not intended to serve as permanent backup storage for unpublished AI generations.
19. Credits
Some MUSIVEO tools operate using credits.
Credits may be:
Purchased;
Included with memberships;
Provided free;
Earned through platform activities;
Awarded as promotions.
Credits are a limited right to access eligible MUSIVEO features.
Credits:
Are not legal tender;
Are not electronic money;
Have no cash value outside MUSIVEO;
Cannot normally be redeemed for cash;
Cannot normally be transferred or sold unless MUSIVEO specifically provides such functionality.
The amount of credits required for a particular service can vary depending on the feature, model, generation type, quality, length or third-party service cost.
Current credit costs are displayed in the relevant interface.
20. Free and Promotional Credits
MUSIVEO may provide:
Registration credits;
Monthly free credits;
Daily rewards;
Promotional credits;
Activity rewards.
These are promotional benefits.
MUSIVEO may adjust future free-credit programs, reward amounts and eligibility.
This does not permit MUSIVEO to improperly remove purchased rights or balances in violation of applicable consumer law.
Attempts to manipulate reward systems through fake accounts, automated engagement or other abuse may result in rewards being withheld or reversed.
21. Failed AI Generations
AI generation depends partly on external services.
A generation can fail because of:
Provider outages;
Content restrictions;
Invalid input;
Network problems;
Timeouts;
Unsupported files;
Provider maintenance;
Technical errors.
Where MUSIVEO detects that a paid generation failed technically without producing the requested service, credits may be automatically restored or may be reviewed by support.
A generated result that is technically completed but is not creatively to your liking is not necessarily a failed generation.
This section does not limit any statutory consumer rights relating to a digital service that does not work as reasonably expected.
22. Memberships and Subscriptions
MUSIVEO may offer paid memberships including Premium and Creator plans.
Available features, billing periods, credit allocations and pricing are displayed before purchase.
Subscriptions may be monthly, yearly or offered for another clearly disclosed period.
Where a subscription renews automatically, this will be disclosed before purchase.
You authorize the applicable payment provider to process recurring payments until the subscription is cancelled.
23. Cancelling a Membership
You may cancel a renewable MUSIVEO membership through the account or settings functionality made available for that purpose.
Cancellation normally prevents the next renewal.
Unless otherwise required by law, access to already-paid membership benefits can continue until the end of the current billing period.
Cancellation does not normally undo benefits, generations or credits that have already been consumed.
Mandatory consumer cancellation and withdrawal rights remain unaffected.
24. Prices
Prices and currencies displayed at checkout apply to the purchase.
MUSIVEO may change prices for future purchases.
A price change to a recurring subscription will not be applied contrary to applicable consumer law.
Where required, users will receive notice before a changed subscription price takes effect.
If you do not agree to a future subscription price, you may cancel before the new price applies.
25. Payments
Payments may be processed by third-party payment providers such as Stripe and the payment methods supported through those providers.
You agree to provide accurate payment information and to use only payment methods you are authorized to use.
MUSIVEO may suspend delivery of paid features where:
Payment fails;
Payment is reversed;
A charge is fraudulent;
A payment provider rejects the transaction.
Payment processing may also be subject to the terms of the relevant payment provider.
26. Consumer Right of Withdrawal
If you are a consumer in the European Union, European Economic Area or another jurisdiction providing similar rights, you may have a statutory cooling-off or withdrawal period for certain online purchases.
For many online contracts in the European Union this period is 14 days.
Different rules can apply when:
You request a digital service to begin immediately;
You begin consuming digital content;
Credits are immediately used;
A service is fully performed;
You expressly agree to begin performance during the withdrawal period.
Where legally required, MUSIVEO will request the necessary consent or acknowledgement before immediate digital performance affects your withdrawal rights.
Nothing in these Terms removes a statutory withdrawal or refund right that cannot legally be waived.
27. Refunds
Refund requests are assessed according to:
The product purchased;
Whether the service was delivered;
Whether credits were consumed;
Whether a generation or service failed;
The applicable withdrawal period;
Applicable consumer law.
A user is not automatically entitled to a refund solely because an AI-generated creative result differs from their personal preference where the service was otherwise correctly provided.
This does not affect legal rights where a digital service is defective, unavailable or does not conform to what was promised.
Duplicate or clearly erroneous charges should be reported to MUSIVEO.
28. Changes to Digital Services
MUSIVEO is continuously developed.
Features may change because of:
Improvements;
Security requirements;
New technology;
Provider changes;
Legal requirements;
Technical compatibility;
Discontinued third-party APIs;
Cost changes.
MUSIVEO will not intentionally make material negative changes to an ongoing paid service contrary to applicable consumer law.
Where a material change gives you a legal right to terminate the service, that right remains available.
29. Prohibited Use
You may not use MUSIVEO to:
Violate applicable law;
Infringe copyright or other intellectual-property rights;
Upload content without the necessary rights;
Distribute malware;
Attempt unauthorized access to accounts or systems;
Circumvent security mechanisms;
Scrape the service in an abusive manner;
Manipulate play counts, followers, likes or other statistics;
Operate fake engagement networks;
Commit fraud;
Harass or threaten others;
Publish unlawful hate speech;
Publish illegal sexual material;
Exploit children;
Publish another person’s private information unlawfully;
Impersonate another person;
Falsely claim ownership or affiliation;
Use AI tools for unlawful impersonation or deception;
Abuse payment systems;
Manipulate credits or rewards;
Interfere with the normal operation of MUSIVEO.
MUSIVEO may investigate suspected abuse.
30. Community Conduct
Users should interact with others respectfully.
MUSIVEO may restrict content or accounts involving:
Targeted harassment;
Threats;
Spam;
Fraud;
Repeated abusive conduct;
Malicious impersonation;
Illegal content;
Severe platform manipulation.
Moderation decisions may consider context, severity, repeated behaviour and applicable law.
31. Content Moderation
MUSIVEO may review, restrict, demonetize, unpublish or remove content where reasonably necessary because:
The content violates these Terms;
The content is illegal;
A valid rights complaint has been received;
The content creates security or abuse risks;
A technical problem requires temporary restriction;
The content violates a third-party provider’s rules;
MUSIVEO is legally required to act.
Where required by applicable law, MUSIVEO will provide affected users with information explaining relevant content-moderation decisions.
Where an appeal or review procedure is legally required or provided by MUSIVEO, users may request review of the decision.
32. Reporting Illegal or Infringing Content
MUSIVEO provides a contact route for reporting allegedly illegal or rights-infringing content.
A useful report should identify:
The content concerned;
The relevant MUSIVEO URL;
Why the content is claimed to be illegal or infringing;
The rights or legal basis involved;
The reporting person’s contact information;
Where applicable, the reporting person’s authority to act for the rightsholder.
MUSIVEO may request additional information where necessary to evaluate a report.
Reports will be reviewed on their individual facts.
Submitting a report does not automatically establish that the reported content is unlawful.
33. Copyright and Rights Complaints
If a copyright owner or authorized representative believes content on MUSIVEO infringes their rights, they may contact MUSIVEO with sufficient information to investigate.
MUSIVEO may:
Preserve relevant records;
Request evidence of authority;
Request identification of the rights involved;
Restrict content temporarily;
Contact the uploader;
Remove or restore content;
Take other appropriate action.
A page title or artist attribution alone is not treated as conclusive evidence of copyright ownership.
MUSIVEO may distinguish between:
Sound-recording rights;
Composition rights;
Publishing rights;
Performer rights;
User-created derivative material;
Other applicable rights.
34. Rights and Royalty Inquiries
MUSIVEO is not, merely by hosting User Content, acting as the uploader’s:
Record label;
Publisher;
Collecting society;
Performing-rights organisation;
Distributor;
Royalty administrator.
Publication of User Content on MUSIVEO does not by itself create a contractual royalty relationship between MUSIVEO and a person named in the content metadata.
Nothing in this section excludes any royalty, remuneration or other right that exists independently under applicable law or a valid agreement.
Where MUSIVEO receives a legitimate rights or royalty inquiry, MUSIVEO may review available source, asset and licensing records and respond according to applicable law and its Privacy Policy.
35. Repeat or Serious Infringement
MUSIVEO may suspend or terminate accounts that repeatedly or seriously violate intellectual-property rights.
MUSIVEO will consider the circumstances of each case rather than treating every unverified allegation as established infringement.
36. Privacy and Confidential Information
Personal information is handled according to the MUSIVEO Privacy Policy.
Private user information will not automatically be disclosed merely because another party requests it.
MUSIVEO may disclose information when:
Required by applicable law;
Required by a valid legal order;
Necessary under another lawful basis;
Necessary to protect users or the service;
Appropriate to establish, exercise or defend legal claims.
37. Third-Party Services
MUSIVEO relies on third-party services for some functionality.
These may include providers of:
Hosting;
Payments;
AI;
Authentication;
Media streaming;
Video;
Music;
Email;
Analytics;
Security;
Push notifications.
MUSIVEO is not responsible for independent third-party services that it does not control.
Temporary interruptions or changes to a third-party service may affect MUSIVEO features.
If you connect your TikTok account, your use of TikTok is also subject to TikTok’s Terms of Service and Privacy Policy, and you may only import videos that you own or have the right to publish.
38. Availability
MUSIVEO aims to keep the service available but does not guarantee uninterrupted operation.
The service can be unavailable because of:
Maintenance;
Updates;
Server problems;
Internet outages;
Security incidents;
External API outages;
Third-party provider problems;
Events outside reasonable control.
MUSIVEO may perform maintenance or temporarily restrict functionality where necessary.
39. User Backups
You should keep your own copies of important content.
MUSIVEO should not be treated as the only backup location for music, videos, images or other valuable files.
Although reasonable measures may be used to protect stored information, no online storage service can guarantee against all data loss.
40. MUSIVEO Intellectual Property
The MUSIVEO service itself, including its original:
Design;
Branding;
Logos;
Software;
Interface;
Layout;
Platform features;
Original graphics;
Original documentation
is protected by applicable intellectual-property laws.
These Terms do not grant permission to copy, sell, reproduce or commercially exploit MUSIVEO’s own platform technology or branding except where specifically permitted.
User Content remains subject to the separate rules above.
Third-party trademarks and content remain the property of their respective owners.
41. Suspension and Termination
MUSIVEO may suspend, restrict or terminate an account where reasonably necessary because of:
Serious or repeated violations of these Terms;
Fraud;
Security risks;
Illegal activity;
Repeated copyright infringement;
Payment fraud;
Attempts to compromise MUSIVEO systems;
Abuse of users or platform functionality.
Where appropriate and legally required, MUSIVEO will provide an explanation and opportunity to challenge a moderation decision.
Immediate action may be taken where necessary to address serious security, legal or safety risks.
42. Account Closure
You may stop using MUSIVEO and request closure of your account.
Account closure is also subject to the Privacy Policy.
Certain information may continue to be retained where necessary for:
Legal requirements;
Accounting;
Fraud prevention;
Security;
Rights claims;
Disputes;
Other lawful purposes.
You should download content you wish to retain before closing your account.
43. Service Quality and Digital-Service Rights
MUSIVEO will provide paid digital services with the level of functionality reasonably described at the time of purchase.
If a paid digital service does not work as consumers may legally expect, applicable consumer laws may provide rights including:
Repair or correction of the service;
Price reduction;
Termination;
Refund.
Nothing in these Terms removes those mandatory rights.
44. No Guarantee of Creative or Commercial Success
MUSIVEO provides creative and publishing tools.
MUSIVEO does not guarantee:
Streams;
Followers;
Listeners;
Search-engine rankings;
Revenue;
Record deals;
Copyright registration;
Commercial success;
Distribution acceptance;
Monetization approval;
Particular AI results.
Statistics shown by MUSIVEO or connected third-party platforms may also change or be delayed.
45. Liability
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
MUSIVEO is not responsible for losses resulting solely from circumstances outside its reasonable control.
To the extent permitted by law, MUSIVEO is not liable for indirect or consequential losses that were not reasonably foreseeable when the service was used or purchased.
MUSIVEO is not responsible for unlawful User Content uploaded by another user merely because MUSIVEO provides hosting functionality, except to the extent responsibility arises under applicable law.
Nothing in these Terms excludes liability for intentional misconduct or other liability that cannot lawfully be excluded.
Consumer rights remain unaffected.
46. Your Responsibility for Your Content
You are responsible for claims arising from content that you knowingly upload or publish without the required legal rights.
If MUSIVEO receives a complaint concerning your content, you may be asked to provide information showing that you have the right to use it.
Do not upload material when you are unsure whether you are legally allowed to publish it.
47. Changes to These Terms
MUSIVEO may update these Terms when necessary because of:
New features;
Legal requirements;
Security;
Provider changes;
Changes to paid services;
Improvements to the platform.
The updated Terms will display a revised date.
For material changes affecting an ongoing paid service or users’ rights, MUSIVEO will provide reasonable notice where required.
Changes will not be applied retroactively in a manner prohibited by law.
If a material change gives you a statutory right to cancel a continuing service, that right remains available.
48. Governing Law
These Terms are governed by the laws of the Netherlands.
If you are a consumer living in another country, this choice of law does not remove mandatory consumer protections that apply to you under the law of your country of residence.
Nothing in these Terms prevents a consumer from using a court or dispute procedure available to them under mandatory applicable law.
49. Complaints
If you have a complaint concerning MUSIVEO, a payment, content decision or another service issue, please contact MUSIVEO first so that the matter can be reviewed.
Provide enough information for the issue to be identified, including where relevant:
Your username;
Relevant transaction;
Content URL;
Date;
Description of the problem.
MUSIVEO will attempt to respond within a reasonable period.
50. Privacy Policy
The MUSIVEO Privacy Policy explains how personal information is collected, used, stored and shared.
The Privacy Policy forms part of the rules governing your use of MUSIVEO.
51. Severability
If a particular part of these Terms is found to be invalid or unenforceable, the remaining provisions continue to apply to the extent legally possible.
An invalid provision will not automatically invalidate the entire Terms.
52. No Waiver
If MUSIVEO does not immediately enforce a provision of these Terms, that does not mean MUSIVEO permanently gives up the right to enforce it.
53. Entire Agreement
These Terms, together with the Privacy Policy and any specific conditions clearly presented when purchasing or using a particular MUSIVEO feature, form the agreement governing your use of MUSIVEO.
Where feature-specific terms conflict with these general Terms, the more specific terms apply to that feature to the extent of the conflict.
Mandatory law always takes priority where it cannot legally be excluded.
54. Contact
For questions about these Terms, account issues, copyright or rights inquiries, please contact:
MUSIVEO
Unincorporated online service
Operated from the Netherlands
Please use the MUSIVEO Contact page and describe the nature of your request.
